Payment
Payment and Security
What we accept, when you are charged, and what happens to your card details. We never see your full card number.
Last updated September 25, 2026
What we accept
- Visa, Mastercard and American Express, credit and debit
- Apple Pay and Google Pay
- Prepaid cards carrying a Visa or Mastercard logo
Prices are shown in US dollars (USD), all taxes included. We do not accept cash, cheques, bank transfers, cryptocurrency or payment on delivery.
When you are charged
Your card is authorised when you place the order and charged when it ships. If we cannot fulfil an order, the authorisation is released and no money leaves your account. Depending on your bank, a released authorisation can stay visible on your statement for up to five business days.
What appears on your statement
The descriptor is MIRVONO or MIRVONO LIMITED. If you see a charge you do not recognise, call us on +1 (914) 431-6522 before opening a dispute with your bank. It is almost always faster to resolve directly.
How your card details are handled
Card details are entered on a page served by our payment processor and sent straight to it. Mirvono Limited does not receive, process or store your full card number, expiry date or security code at any point. We see only the last four digits and the card brand, which appear on your order so that we can match a refund to a payment.
Our processor is certified to PCI DSS Level 1, the highest level of the card industry’s security standard.
Encryption
Every page on mirvonoshop.com is served over TLS. The padlock in your browser confirms it. Anything you enter on the site, address and contact details included, is encrypted in transit.
Fraud checks
Orders are screened automatically for signs of card fraud. Very occasionally a legitimate order is held, usually when the billing and delivery addresses are far apart. If that happens we email you for confirmation rather than cancelling silently. We will never ask for your full card number, PIN, security code or banking login, by email or by phone. If anyone claiming to be MIRVONO asks for those, it is not us.
Disputes
If you believe you have been charged in error, contact us first at contact@mirvonoshop.com. We check and, where the mistake is ours, refund without argument. We keep proof of delivery and correspondence for every order and provide it if a dispute is raised.
Still need us?
Email contact@mirvonoshop.com and we answer within one business day.
Call +1 (914) 431-6522, Monday to Friday, 7am to 5pm, and Saturday, 7am to 2pm.
Write to Mirvono Limited, Flat 2304, 23/F, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Hong Kong.