Accessibility
Accessibility Statement
Mirvono Limited wants mirvonoshop.com to be usable by everyone, including with a screen reader, a keyboard alone or a magnified display. This page says where we are and what to do if you hit a barrier.
Last updated September 25, 2026
What we aim for
We aim for level AA of the Web Content Accessibility Guidelines (WCAG 2.1). It is the reference level adopted by most regulations, and the one we measure ourselves against.
What is in place
- Every page can be used with a keyboard alone, and the focus indicator stays visible at all times.
- Every product photograph has alternative text describing the item, not a file name.
- Headings run in order, so a screen reader can navigate a page by structure.
- Body text has a contrast of at least 4.5 to 1 against its background, and large headings at least 3 to 1.
- Text enlarges to 200 percent without content being cut off or overlapping.
- Form fields have real labels, and errors are described in words, not only by colour.
- Specifications are in real data tables with row headers, readable cell by cell.
- Nothing flashes, autoplays sound or moves without you asking.
Where we fall short
We would rather tell you than have you find out. As of September 25, 2026:
- The checkout page is provided by our payment processor. We have tested it with a screen reader and it works, but we do not control its code and cannot guarantee it with every assistive technology.
- The product image zoom on desktop is operated by pointer. The same level of detail remains reachable by keyboard through the full size images.
- A few alternative texts describe the item without stating the angle of the shot. We are rewriting them progressively.
If something does not work
Tell us and we will fix it. In the meantime we will find another way to get you what you need. Email contact@mirvonoshop.com with “Accessibility” in the subject, or call +1 (914) 431-6522, Monday to Friday, 7am to 5pm, and Saturday, 7am to 2pm. We reply within two business days.
If you cannot place an order on the site for any reason, call us: we take the order by phone at the same prices, with the same free shipping and the same returns policy.
How we test
Every new page is tested with a keyboard alone, with VoiceOver on macOS and iOS, and with NVDA on Windows. An automated contrast and markup check runs before publication. Automated tools catch about a third of real problems, which is why we do the manual pass as well.
Still need us?
Email contact@mirvonoshop.com and we answer within one business day.
Call +1 (914) 431-6522, Monday to Friday, 7am to 5pm, and Saturday, 7am to 2pm.
Write to Mirvono Limited, Flat 2304, 23/F, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Hong Kong.